DPAM || Terms and conditions

Terms & Conditions

Our website address is: glitters.com

What personal data we collect and why we collect it

Terms and Conditions

Welcome to Glitters.ae, the official e-commerce platform operated by Glitters Mobile & Accessories Trading, based in Abu Dhabi, UAE. These Terms and Conditions govern your use of our online store and outline your rights and responsibilities as a customer. By accessing or using our website, placing an order, or interacting with our services, you agree to abide by these terms. If you do not accept any part of these terms, please do not use our platform.

Use of the Platform

Our website provides users with access to a wide range of mobile devices, accessories, and related products for purchase. You must be at least 18 years of age or have the consent of a parent or guardian to place an order. You agree to provide accurate and current information while using our platform, including account registration, billing, and shipping details.

Product Information and Availability

We strive to display accurate product descriptions, images, and prices. However, minor variations in color, size, or packaging may occur due to lighting or screen differences. We reserve the right to modify or discontinue products at any time without prior notice. All orders are subject to availability.

Orders and Payments

Once you place an order through Glitters.ae, you will receive an order confirmation email. This confirmation does not signify acceptance of your order—it merely acknowledges that we have received it. We reserve the right to accept or decline any order at our discretion. Payment must be made in full at the time of purchase through one of our accepted payment methods, including credit/debit cards, Apple Pay, Google Pay, and other listed gateways.

Shipping and Delivery

We offer local and international shipping services. Delivery timelines vary depending on your location and the availability of the product. While we strive to deliver your items on time, delays may occur due to unforeseen circumstances. Shipping costs, if applicable, will be clearly stated at checkout. Once your order is shipped, you will receive tracking information to monitor delivery progress.

Returns and Refunds

We accept returns within a specified period (usually 7–14 days) from the date of delivery, provided the items are unused, in their original packaging, and accompanied by a receipt or proof of purchase. Certain products, such as earphones or opened accessories, may be non-returnable for hygiene reasons. Refunds will be processed to the original payment method after inspection. Shipping fees are non-refundable unless the return is due to our error.

User Comments and Content

You may submit product reviews, questions, or comments through our website. By doing so, you grant us the right to use, reproduce, and publish your submissions in any format for promotional or informational purposes. You are responsible for ensuring that your comments do not violate any copyright, defamation, or data protection laws.

Intellectual Property Rights

All content on Glitters.ae—including logos, text, images, and product designs—is the property of Glitters Mobile & Accessories Trading or its suppliers and is protected by UAE and international intellectual property laws. You may not reproduce, republish, or distribute our content without our written consent.

Third-Party Links

Our website may contain links to third-party websites for your convenience. We do not control or endorse these external sites and are not responsible for their content, privacy policies, or practices. You access third-party sites at your own risk.

Limitation of Liability

To the fullest extent permitted by law, Glitters Mobile & Accessories Trading shall not be held liable for any direct, indirect, incidental, or consequential damages arising from your use of our platform, including but not limited to loss of profits, data, or business interruption.

Privacy and Security

Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use, and safeguard your personal information. We use secure payment systems and encryption to protect your data, but you are responsible for maintaining the confidentiality of your account and password.

Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. We encourage you to review the terms regularly to stay informed.

Governing Law and Disputes

These Terms and Conditions are governed by the laws of the United Arab Emirates. Any disputes arising from or related to the use of our platform will be subject to the exclusive jurisdiction of the Abu Dhabi courts.